Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Describe what was promised, what happened and the competent body’s role.
Who is this guide for?
Students and applicants affected by training services.
Institutional recognition applications are not student complaint forms; regulatory review and money claims are separate.
The checklist
State the issue and evidence
Advertising, contract and correspondence.
Distinguish facts from impressions.
Contact the institution first
Request and receipt.
Waiting does not waive other deadlines.
Locate supervision
Programme approval.
Do not submit the institution recognition form as a complaint.
Choose additional routes
Relevant transaction or accessibility evidence.
One body may not handle every aspect.
Track the reference
Case references.
Regulatory review is not a court judgment.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Frequently asked questions
What if a promised government certificate was not provided?
Keep advertising and contract, verify the precise recognition with supervision and consider a consumer complaint where applicable.
Reports help us check and update guides.