Municipal services

Reporting an issue to the municipal service centre

Provide location and evidence enabling action.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Use the appropriate municipal channel and retain a tracking reference.

Who is this guide for?

Residents and visitors reporting public-space issues.

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Conditions and exceptions

Tel Aviv–Yafo 106 Plus is the example; verify other municipalities' channels and responsibility.

Step by step

The checklist

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Your progress0 of 5 Steps
01

Distinguish immediate danger

Describe current risk; for danger to life contact the appropriate emergency service.
What should you prepare?

Incident description.

Please note

Do not approach a hazard for a photo; municipal reporting is not emergency dispatch.

02

Specify location

Give street, number, side and landmark, public/private land and a safe photograph.
What should you prepare?

Address and photo.

Please note

Phone location may be inaccurate.

04

Keep the reference

Save date/number and request a concrete remedy rather than a general area complaint.
What should you prepare?

Reference.

Please note

Avoid unnecessary duplicates.

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

Can I report anonymously?

Tel Aviv offers anonymous channels too, but contact details assist updates and tracking; check your own municipality.

Found inaccurate information or a link that does not work?

Reports help us check and update guides.

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