Municipal services

Requesting access to a municipal document

Separate public records, personal files and service requests.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Freedom of information concerns existing authority-held information, subject to legal exceptions and costs, not a new research obligation.

Who is this guide for?

People requesting municipal records.

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Conditions and exceptions

Apply to the municipality's own information officer; the government service provides supporting general rules.

Step by step

The checklist

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Your progress0 of 5 Steps
01

Define an existing record

Specify topic, period and record and check existing publication first.
What should you prepare?

Record description.

Please note

A general explanation request may not identify existing information.

02

Choose the correct route

Personal/case files may have dedicated access; for public records contact the municipal information officer.
What should you prepare?

Applicant details.

Please note

Do not automatically send municipal requests to a different government unit.

Official informationThis link opens an external website↗
03

Check costs and exemptions

Read application/processing/copying fees and applicable exemption evidence.
What should you prepare?

Request and exemption evidence if eligible.

Please note

Not every benefit recipient is automatically exempt.

Official informationThis link opens an external website↗
04

Submit and record dates

Keep receipt; the described ordinary response period is thirty days, with legally permitted reasoned extensions.
What should you prepare?

Submission receipt.

Please note

Delivery within thirty days is not guaranteed.

Official informationThis link opens an external website↗

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

Must the municipality prepare a new report for me?

Freedom of information concerns existing records subject to law; do not assume an obligation to create new research.

Found inaccurate information or a link that does not work?

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