Municipal services

Contacting local social services

Request assistance through your place of residence.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Describe needs and urgency; an enquiry does not automatically approve a grant.

Who is this guide for?

Individuals and families seeking social support.

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Conditions and exceptions

The government service directs applicants to local departments; online submission is available only in participating municipalities.

Step by step

The checklist

Checklist view →
Your progress0 of 5 Steps
01

Describe need and urgency

Identify housing, functioning, income or family difficulty and immediate needs; do not wait for a routine form in an emergency.
What should you prepare?

Situation description.

Please note

An ordinary welfare request is not immediate emergency response.

03

Prepare identification and evidence

Provide requested relevant records and ask for language, accessibility or safe-contact adjustments.
What should you prepare?

ID and need-related evidence.

Please note

Do not send a whole medical file unrequested.

04

Request a meeting or assistance

Describe circumstances, household and safe contact and retain submission/supplement requests.
What should you prepare?

Request and receipt.

Please note

The application service is free; financial assistance is not guaranteed.

Official informationThis link opens an external website↗
05

Agree follow-up

Ask about plan, documents and review date; request explanation and appropriate review for unclear decisions.
What should you prepare?

Summary and decision.

Please note

Referral elsewhere is not approval of that body's assistance.

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

Must I pay to contact welfare?

The government application service is described as free; eligibility for particular assistance is separate.

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