Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Accessible entrance, toilets and service communication are different needs.
Who is this guide for?
People with disabilities and companions planning visits.
The Equality Commission offers obligation/exemption queries and complaints, not an independent engineering inspection.
The checklist
Define your visit route
Visit details.
A general accessible label does not meet every need.
Ask about practical arrangements
Operator response.
An existing lift may not operate on the visit date.
Clarify obligation/exemption
Description, photos and available documents.
An operator's claimed exemption is not authoritative by itself.
Record an actual barrier
Correspondence and photos.
Do not endanger yourself to prove a barrier.
Submit a relevant complaint
Receipt and evidence.
A complaint does not guarantee immediate building alteration.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Frequently asked questions
How do I check a claimed exemption?
Ask the Commission with building and exemption details, and check available alternative arrangements.
Reports help us check and update guides.