Accessibility and disability

Checking accessible public transport

Plan by exact route, stop and need.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Stops, vehicles and boarding assistance are different components.

Who is this guide for?

Passengers with disabilities and companions.

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Conditions and exceptions

Planning guidance does not certify every urban/intercity service as accessible.

Step by step

The checklist

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Your progress0 of 5 Steps
01

Map the journey

List origin/destination, transfers, timing and necessary equipment dimensions/support.
What should you prepare?

Travel plan.

Please note

A stop name alone is insufficient.

02

Ask each operator

Check exact vehicle, stops, time and assistance coordination for each segment.
What should you prepare?

Line/time details.

Please note

Journeys on one line may differ.

04

Confirm support and alternatives

Obtain assistance and failure-contact details; ask the Commission about unclear rights/responsibility.
What should you prepare?

Coordination confirmation.

Please note

Coordination cannot guarantee no breakdown.

Official informationThis link opens an external website↗

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

Is an accessible stop enough?

No. Check vehicles, transfers, assistance and continuous access for every segment.

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Accessibility statement and contact