Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Provider coordinators, the Commission and Health Ministry have different roles.
Who is this guide for?
People denied accessible services.
These routes do not guarantee immediate correction or compensation.
The checklist
Record the failure
Description and safe photos.
Avoid unnecessary medical disclosure.
Contact the provider
Request and reply.
Do not wait for complaint resolution to seek needed service.
Use the health route where relevant
Accessibility file.
This is not treatment approval or reimbursement.
Choose complaint or query
Service evidence.
Complaint and query serve different purposes.
Track and check other remedies
Receipt and decision.
A complaint does not stop other deadlines.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Frequently asked questions
Who handles clinic accessibility?
Start with the provider coordinator; check the Ministry for systemic barriers and the Commission within its jurisdiction.
Reports help us check and update guides.