Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Missing, expired and old-phone codes are different problems.
Who is this guide for?
People unable to authenticate.
Official FAQ guidance; live-channel availability was not tested. Follow displayed options.
The checklist
Check destination
Channel details.
Unrequested codes must not be passed to callers.
Check delivery/time
Error message.
Do not expose codes in screenshots.
Use offered alternatives
Login screen.
Rapid retries can worsen lockout.
Recover outdated contacts
Required identity evidence.
Do not bypass identity verification.
Finish the actual task
Service/error without secrets.
Login success is not form submission.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Frequently asked questions
Should I give support my code?
No. Describe channel and error without password or one-time code.
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