Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Read current Health Ministry service conditions; sensitive records only officially.
Who is this guide for?
Patients apparently denied an entitled service/appointment.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
The checklist
Ask fund first
Fund inquiry/reply, referrals and availability evidence; medical records only securely.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
Distinguish complaints
Fund reply/referrals/evidence.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
Prepare evidence
Relevant complaint evidence.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
Submit appropriate complaint
Submission/status.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
Handle urgency
Reference/reply.
Not medical advice or urgency/entitlement determination; seek qualified medical help for deterioration or danger.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Reports help us check and update guides.