Home and moving

When a landlord does not return security

Prepare a documented request and assess the appropriate claim route.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Identify whether the security is cash, a bank guarantee, a security cheque or another undertaking: release procedures differ.

Who is this guide for?

Former tenants disputing return of rental security.

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Conditions and exceptions

This guide does not determine a universal deadline or a right to deductions. Obtain prompt individual advice if enforcement is threatened or proceedings exist.

Step by step

The checklist

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Your progress0 of 5 Steps
01

Identify the security

Record the contractual clause, amount, date, conditions and holder.
What should you prepare?

Lease; transfer receipt or security copy.

Please note

An uncashed cheque is not necessarily cancelled or returned.

02

Compile end-of-tenancy evidence

Gather handover records, correspondence and final bills; distinguish pending charges.
What should you prepare?

Handover and payment evidence.

Please note

Requesting detail does not require admitting a disputed debt.

03

Request an explanation in writing

Identify the security and requested return; request itemised deductions and evidence. Label your proposed response date as a request.
What should you prepare?

Demand letter; delivery evidence.

Please note

A model lease does not replace your agreement and applicable law.

04

Assess a small claim

Rental disputes may qualify; check remedy, parties, current limit and fee. Prepare chronology and attachments.
What should you prepare?

Defendant details; lease; correspondence; calculation.

Please note

A limited company cannot bring a small claim as claimant.

Official informationThis link opens an external website↗
05

Track return or proceedings

Confirm actual release or return. If you file, monitor service and court decisions under the official instructions.
What should you prepare?

Return confirmation or case documents.

Please note

The checked online filing route requires a computer; outcomes are not guaranteed.

Official informationThis link opens an external website↗

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

What if damage is alleged without detail?

Compare each allegation with entry and exit condition and evidence; request documentation explaining deductions. This guide does not decide liability.

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