Home and moving

Transferring an electricity account when moving

Identify the contract, record the meter and keep old and new properties separate.

3 minutes to read Last checked: 20.10.2026
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Important to know

Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.

Before you start

Handle ending the old account and starting the new one separately. This guide uses the Israel Electric form; if you chose another supplier, also check your supply agreement with it.

Who is this guide for?

Tenants and buyers entering a property with an existing electricity connection.

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Conditions and exceptions

A name change is not a new connection request. Match the meter to the actual property; never open an electrical cabinet or touch wiring to obtain a reading.

Step by step

The checklist

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Your progress0 of 5 Steps
01

Identify the contract and supplier

Ask for a recent bill for the new property. Check its address, contract and meter numbers against the accessible meter. Resolve a mismatch before applying.
What should you prepare?

Electricity bill for identification only.

Please note

An apartment number or resident's name does not replace the meter number.

Official informationThis link opens an external website↗
02

Agree the handover reading

Photograph the meter number and reading on key handover day and date the handover record. Where possible record this with the outgoing occupier.
What should you prepare?

Recommended reading photo and handover record.

Please note

This helps prevent disputes; it does not confirm account transfer.

03

Prepare the incoming customer's form

Follow the Israel Electric form for identity, contacts, address, contract or meter, reading and date. Attach the lease or sale contract and sign as instructed.
What should you prepare?

Signed contract and identification; corporate signatory approval if required by the form.

Please note

The form indicates a charge for changing the customer. Check the current price with the supplier.

Official informationThis link opens an external website↗
04

Submit and track each property separately

Use the supplier's official channel and keep a copy and reference. Track entering the new account separately from ending the old account.
What should you prepare?

Application copy and submission confirmation.

Please note

Cancelling a direct debit alone does not notify a change of customer.

05

Check the next bill

Verify the name, start date and opening reading. If billed for an earlier period, request clarification with the contract number, date and reading evidence, and ask for a written response.
What should you prepare?

First new bill and handover evidence.

Please note

Sending the form does not prove the process is complete.

Official sources

These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.

Frequently asked questions

Does changing the name at Israel Electric also update a private supplier?

Check separately with the supplier holding your supply agreement. Keep confirmation for every relevant contract.

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