Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
Check the official complaint conditions before submitting.
Who is this guide for?
People encountering inaccessible public places or services.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
The checklist
Identify the case
Place/service description and available evidence.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
Document the barrier
Photos and correspondence.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
Prepare supporting evidence
Required supporting records.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
File and retain proof
Submission/status record.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
Find the appropriate response
Reference and reply.
General information, not an eligibility decision or professional advice; send sensitive evidence only officially.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Reports help us check and update guides.