Tachles Israel is an independent information service, not a government authority. Check binding conditions, eligibility and deadlines with the official source.
Before you start
A service dispute is not always criminal; describe facts and suspicion without asserting unproved guilt.
Who is this guide for?
People facing suspicious offers or transactions.
Consumer, police and cyber routes depend on the incident; investigation/refunds are not guaranteed.
The checklist
Stop further exposure
Incident details.
Urgent payment threats need verification, not approval.
Preserve original evidence
Files/timeline.
Do not open suspicious attachments to document them.
Report consumer issues
Focused complaint.
Consumer enforcement does not replace personal compensation.
Choose crime/cyber routes
Description/copies.
Online police requests require its follow-up process.
Trace money separately
Receipts.
Reporting does not guarantee charges stop.
Official sources
These links let you check with the responsible authority. The website's verification date does not guarantee that every detail has remained up to date since then.
Frequently asked questions
Police or consumer authority?
Depending on facts both may be relevant; keep refund/payment protection separate from reporting.
Reports help us check and update guides.